Wednesday, August 8, 2012

We're a little heated up!


Well it happened! This is the first time I've been really aggravated with our SR and I hope it is not a taste of the future. 
My husband and I have gone back and forth determining whether to get the fireplace or not.  Well, originally we did not pick it as an option however after much debate, we decided to add it.  So I sent our SR an email asking if we could add the gas fireplace in the great room.  He said that he was off for the next few days but didn't see any major problems with adding it.  A few days pass and I still hear nothing from him.  I send him another email telling him what color marble we would like and that we would like to also add the blower (both options are associated with the fireplace).  He apologized for not getting back to me - he was held up with something - but still no indication that anything was wrong with the fireplace.  Again, I hear nothing from him.  I called him today inquiring about the status of the fireplace and he told us that Ryan homes had already ordered the blueprints and we would not be able to add the fireplace without being charged a fee!!! Why didn't he say that from the beginning!?  Needless to say I’m quite annoyed and do not know how to proceed! Should I fight to get the fireplace back, since I don’t believe we were at fault here, or do I let it slide?  I’ll be seeing our SR tomorrow at our Guardian appointment so I plan to discuss it further with him then.  

On a positive note, he did tell me that they plan to break ground on September 10th and expect a closing of November 29th!

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